Refund Policy

1. Refund Eligibility

Refunds are available within 3 days of the initial payment, subject to the conditions outlined below. To be eligible for a refund, you must submit a refund request within this period.

2. Refund Conditions

To qualify for a refund, the following conditions must be met:

• The refund request is made within 3 days of payment
• No custom development work has been initiated
• No significant resources have been allocated to your project
• You provide a valid reason for the refund request

3. Non-Refundable Cases

Refunds will NOT be provided in the following circumstances:

• Custom development work has already commenced
• Services have been partially or fully delivered
• The request is made after the 3-day refund period
• Third-party services or licenses have been purchased on your behalf
• Consultation services that have already been provided

4. Refund Process

To request a refund:

1. Send an email to team@webgogroup.in with the subject line "Refund Request"
2. Include your order/invoice number and reason for the refund
3. Our team will review your request within 2 business days
4. You will receive a confirmation email once your request is processed

5. Processing Timeline

Once approved, refunds will be processed within 5-7 business days. The refund will be credited to the original payment method. Please note that your bank or payment provider may take additional time to reflect the refund in your account.

6. Partial Refunds

In cases where work has partially commenced, we may offer a partial refund based on the work completed. The refund amount will be calculated by deducting the value of services rendered from the total payment.

7. Contact

For any questions regarding refunds, please contact us at: team@webgogroup.in